In traditional AR management the focus is on transaction processing, collections assertiveness, tight credit control and reduced headcount. However, today’s economy of lower revenue, extremely low interest rates, and management focus on the customer experience, requires a substantial change from this traditional AR management. Transaction management now needs to transform into customer management, the solution here is strategic AR management
In strategic AR management the focus is now on driving revenue and efficiency while providing exceptional customer experience. In this 30-minute Emagia MasterClass we will review actions which are part of strategic AR, such as:
- Driving revenue growth
- Driving margin growth
- Providing an exceptional customer experience
- Managing credit risk to support the firm’s trade credit strategy
- Producing strong cash flow
- Achieving ultra-efficiency
