The Collections Representative is responsible for contacting customers with overdue payments, negotiating repayment terms, and maintaining accurate records of all collection activities. They also analyze delinquent accounts, escalate issues when necessary, and strive to minimize bad debt losses while preserving customer goodwill.
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Touchless Receivables. Frictionless Payments.
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Emagia is a leading provider of AI-powered Order-to-Cash (O2C) automation platform that modernizes finance operations for midsize to large global businesses. Many global businesses and shared service centers use Emagia’s Autonomous O2C to transform to digital world-class operations in credit, invoicing and payments, receivables, collections, deductions, cash application and cash forecasting. Emagia solutions improve their customers DSO, cash flow, credit risk, operational cost, compliance and profitability.
