A shared services job description outlines responsibilities for roles within centralized units providing support services like HR, finance, or IT to various departments. It typically includes tasks such as processing transactions, resolving inquiries, and maintaining accurate records using specialized software or systems. Candidates are expected to collaborate cross-functionally, adhere to service level agreements, and continuously improve processes to optimize service delivery and support organizational objectives.
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Emagia is a leading provider of AI-powered Order-to-Cash (O2C) automation platform that modernizes finance operations for midsize to large global businesses. Many global businesses and shared service centers use Emagia’s Autonomous O2C to transform to digital world-class operations in credit, invoicing and payments, receivables, collections, deductions, cash application and cash forecasting. Emagia solutions improve their customers DSO, cash flow, credit risk, operational cost, compliance and profitability.