How to Track Dunning Letter and Collections Performance

Tracking dunning letter and collections performance involves monitoring key metrics such as response rates, payment recovery rates, and average time to payment. Utilizing a robust accounting or CRM system can help automate tracking and reporting of dunning activities. Analyzing these metrics enables businesses to refine their dunning strategies, improve collections efficiency, and optimize cash flow management.

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Emagia is a leading provider of AI-powered Order-to-Cash (O2C) automation platform that modernizes finance operations for midsize to large global businesses. Many global businesses and shared service centers use Emagia’s Enterprise Receivables Management System to transform to digital world-class operations in credit, invoicing and payments, receivables, collections, deductions, cash application and cash forecasting. Emagia solutions improve their customers DSO, cash flow, credit risk, operational cost, compliance and profitability.

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